We want you to have the easiest buying experience possible. But we know you might have Frequently Asked Questions. Read on for details about purchasing, shipping, returns, and more.
What is great2buy.com?
Great2buy.com is your ultimate destination for high-quality products at unbeatable prices. We pride ourselves on offering a wide range of items to meet your needs and ensure a seamless shopping experience.
Do I need to create an account to shop?
No, you can shop as a guest. However, creating an account allows you to track your orders, save your preferences, and enjoy a more personalized experience.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay – you won’t be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. However, sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@great2buy.com.
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@great2buy.com.
What is your return policy?
We offer a hassle-free 30-day return policy. If you’re not satisfied with your purchase, you can initiate a return through your account dashboard or by contacting our customer service team.
How do I get a refund?
Once we receive and inspect your returned item, we’ll process your refund. It typically takes 5-7 business days for the funds to reflect in your account.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options to make your shopping experience as convenient as possible.
Is my payment information secure?
Absolutely. We use advanced encryption technology to protect your payment details and ensure a safe transaction process.
If you couldn’t find the answer you were looking for in our frequently asked questions, please reach out to us via our Contact Us page. Our friendly customer support team is always ready to assist you.
Explore great2buy.com today and experience the joy of shopping with confidence!
